CSJ Member Wi-Fi – Security Overview & Connection Guide

CSJ Member Wi-Fi – Security Overview & Connection Guide

The CSJ Member Wi-Fi is designed to give members a fast, reliable, and secure connection — very different from public Wi-Fi you might find in coffee shops or airports.

Key Security Features

  • Strong Encryption – All traffic is encrypted using WPA2-Enterprise or WPA3 standards, protecting your data from interception.

  • Private, Member-Only Access – Each member has a unique, secure connection via a Passpoint profile linked to their membership (no shared passwords).

  • Automatic Safe Reconnect – Once installed, the Passpoint profile reconnects your device automatically when on site.

  • Verified Network – Digital certificates confirm you are connecting to the real CSJ Member Wi-Fi, not a malicious hotspot.

  • Separate from Guest Wi-Fi – Member devices use a private network, improving both speed and security.

  • Monitored and Maintained – Managed by the CSJ IT team, who monitor activity and apply the latest security updates.


How to Connect to CSJ Member Wi-Fi

Follow these steps to connect your device to the secure “CSJ - Member” network.

Step 1 – Log In to the Splash Page

  1. Open a web browser.

  2. Visit: https://splashr-49d46547.ironwifi.com

  3. Log in using:

    • Email Address

    • Network Access PIN


Step 2 – Download & Install the Trust Certificate

  • Once logged in, follow on-screen instructions to install the trust certificate.

  • This ensures your device securely connects to the network.


Step 3 – Forget Old Wi-Fi Networks

Remove any previous “Center for Social Justice” networks to avoid auto-connecting to outdated or guest networks.

On Windows:

  1. Open SettingsNetwork & InternetWi-FiManage known networks.

  2. Find any “Center for Social Justice” networks.

  3. Select Forget.

On Mac:

  1. Open System SettingsWi-Fi → scroll down and click Advanced.

  2. Under Known Networks, find any “Center for Social Justice” networks.

  3. Click the three-dot menu (···) → Remove from List.


Step 4 – Connect to CSJ - Member

  1. Open Wi-Fi settings.

  2. Select CSJ - Member.

  3. Enter:

    • Email Address

    • Network Access PIN

Once entered, you should be connected automatically in the future.


Troubleshooting Tips

  • Restart your device.

  • Ensure your OS is up to date.

  • Remove and reconnect to CSJ - Member if needed.

  • Temporarily disable VPN during setup.


Need Help?

Submit a request to the CSJ IT team:
https://support.cascadeits.us/portal/

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